Winter Rentals
Kids Season Rentals
BOOK ONLINE
Our Season Rental packages are available for online booking only and cannot be purchased in store. We have limited packages available so make sure you don’t miss out on your spot.The date of the rental is locked to November 28 for online booking purposes but can be picked up at any point when we are open for the winter season. If you get an error above the “ADD TO CART” button that there are “No dates are available for your selection”, then we are unfortunately sold out of that product.
SEASON RENTAL TERMS AND CONDITIONS
• All Season Rental programs are for Regular equipment only. There is no High Performance upgrade option.
• Switching disciplines is not offered as part of this program (ie. skiing to snowboarding, snowboarding to snowshoeing etc.).
• A valid Season Pass is required for the user of the Season Rental equipment.
EQUIPMENT DAMAGE PROTECTION PLAN
The Equipment Damage Protection Plan (EDPP) is included on all Season Rentals to protect you from the repair or replacement costs for damage that can be sustained to the equipment. The EDPP covers accidental damage to the equipment, it does NOT cover theft, loss or damage caused by improper or reckless use like skiing or snowboarding down a road, it is non-refundable.
PICKING UP YOUR RENTALS
Rentals can be picked up from the Big White Rental Shop in the Village Centre Mall (VCM) located in the heart of the village. The shop will be open daily from November 28, 2024 to the end of the season.
- You are required to bring a valid photo identification document as well as a valid credit card for a security swipe (Visa/MasterCard Debit, travel money cards and other pre-paid credit cards are NOT accepted for the security swipe).
- You will be required to bring proof of purchase of your 2024-25 Season Pass for the person using the Season Rental.
- You will be required to sign a physical copy of the rental agreement and release of liability. If the renter is under 19, they will need to be accompanied to the rental shop by a parent or legal guardian to sign on their behalf.
- You will be required to sign a Season Rental Terms and Conditions form agreeing to the Terms and Conditions stated above and acknowledging the Returning Your Rentals fees below.
RETURNING YOUR RENTALS
All Season Rentals are due back to the VCM Rental Shop by 4:30pm on Sunday April 6, 2025.
• Season Rentals returned to the Kelowna Office on Ambrosi Road will be subject to a $25 fee per Renter.
• Season Rentals returned between April 7-30, 2025, will be subject to a $25 late fee per Renter.
• Season Rentals returned to the Kelowna location & late (between April 7-30, 2025), will be subject to a $50 fee per Renter
• Season Rentals not returned by May 1, 2025 will be charged the full retail value of the equipment.
RENTAL EQUIPMENT CANCELLATION POLICYTo receive a refund on your rental, all cancellations must be made prior to the collection of your equipment. There are no refunds due to early return of the equipment. To cancel your Season Rental please email rentals@bigwhite.comAll prices are quoted per person. Rates are in Canadian dollars. Applicable taxes will be added to all prices. Dates and prices may be subject to change without notice. Some restrictions may apply. We do not guarantee snow conditions, weather conditions, open terrain or number of lifts operating. Age category is based on age as of November 28 2024. All pricing advertised are inclusive of any applicable discounts.